About Us

Let’s start by introducing you to ESAssist, LLC. We are a small, family owned, female owned and Disabled American Veteran owned company. Our number one goal is to serve our clients with personal and up-close attention. You are our priority!

ESAssist, LLC (Enrollment Services Assistance) of Dayton, Ohio provides online benefit enrollment services to help employers and employees make educated decisions when selecting their benefits. At ESAssist we take pride on being experts with both online enrollment and benefits which allows us to provide a complete benefit solution.

The ESAssist team is here from the sale through implementation for your online enrollment benefit needs. ESAssist works closely with you and your broker to build, test, and roll out your product, eliminating the middle man and providing you the best solutions and services. ESAssist is a complete one-stop shop.

Our mission at ESAssist is to continue to enhance and broaden our product and service offerings to create “significant value-add” for our clients. Once ESAssist becomes an extension of your current organization you will always be assured of experienced and qualified personnel to assist in those peak times and help with heavy Human Resource tasks.

At ESAssist, we practice what we preach by maintaining a Professional in Human Resources certification and Insurance licensing to assure our clients with the best representation possible.

ESAssist is one of only two licensed distributors in the nation for the EbixBenergy product that has been grandfathered to build and roll out the product. There is not a customer service ticket assigned when you call ESAssist, you deal directly with a member of the team one on one….ALL THE TIME!

Principals

The ESAssist team brings creative problem-solving, organizational and troubleshooting skills to our clients Human Resource Department. We complement your HR Department with meticulous and creative detail to specifications, using our extensive, detail-oriented and diversified experience and strong analytical and logical skills.

Patricia Alteslane, President/CEO

Patty Alteslane is a dynamic, team spirited and performance driven professional with an extraordinary blend of leadership, human resources, project and account management knowledge. Alteslane works well in fast-paced environments with emerging and multiple responsibilities. Her ability to communicate and motivate team members has enhanced her former employers strategic goals and bottom line objectives.

Dayton Boyd, Vice-President

Dayton Boyd has been on a fast track in the Enrollment Services industry due, in part, to her tenacious work ethic and dedication to achieving her customer's objectives. Boyd's unique problem solving has reinvented the enrollment experience for both companies and their employees. Dayton continually provides her clients comprehensive solutions to streamline their day to day operations relating to their online enrollment processes.

Testimonials

"BWI Group has worked with Patty Alteslane and Dayton Boyd since 2010 and it has been a joy to work with such a dedicated group! Transitioning our services to ESAssist in July 2012 was the easiest transition I have ever experienced and that’s not an easy thing to do in the middle of the year. ESAssist provides us with many benefits and serves as a call center for our employees. The web-based application and the online enrollment process are user friendly, quick and easy. The company is outstanding for prompt and courteous customer service. I highly recommend ESAssist for your benefit services."

Maria C. Lucas, PHR, Human Resources Representative BWI Group

"WorkflowOne transitioned our online benefits enrollment and call center to ESAssist seamlessly. The ESAssist team serves as an extension of our benefits department, consistently providing a high level of service to our employees."

Becky Guttstein, Director, Compensation and Benefits WorkflowOne

"Dayton Progress has been working with Patty Alteslane since 2008 and she has earned my trust so completely that I consider her and her Team extensions of our HR Department! Working with ESAssist is always a delight and we find them very supportive, efficient and helpful not only during our Open Enrollment period but any time there is a question concerning benefit coverage. ESAssist has trained our staff on the EBIX-Benergy Online Enrollment Product so that we can run numerous reports and retrieve important data for ourselves. ESAssist quickly resolves any issue to the satisfaction of both our employees and to Dayton Progress. The Team at ESAssist is very knowledgeable and they deliver what they promise. I strongly recommend ESAssist services!"

Rosemary Domansky, Vice President Human Resources Dayton Progress

featured services

ESAssist, LLC (Enrollment Services Assistance) of Dayton, OH provides online benefit enrollment services to help employers and employees make educated decisions when selecting their benefits. At ESAssist we take pride in being experts in both online enrollment and benefits which allows us to provide a complete benefit solution.

At ESAssist we take it a step further by not only working with insurance brokers by selling the product(s) to their client but also working with the client to actually build and maintain the product. We become an extension of the Human Resource department.

Establishing new clients in the system
We can accurately and expeditiously eliminate the hassle of transitioning your benefits to a new carrier.
Updating employee information
Our online portal acts as a storage center for all of your employees records.
Handling employee issues
Employees call directly into our call center, eliminating HR backlogs and resolving issues in a timely manner.
Resolving carrier issues
Constant communication with your carrrier allows us to proactively work to eliminate benefit problems before the employee is aware an issue exists.
PERFORM DEPENDENT ELIGIBILITY AUDITS
Let ESAssist take the burden away from you, the employer, and ensure that only eligble dependents are on their benefit plans.
Wellness Works
Just released is an employee health engagement tool called “WellnessWorks”. This product is also linked to the online enrollment portal. Be sure to ask more about this health management system.
Training on the enrollment portal
Working with software can be intimidating and cause confusion. We provide in-depth, hands on training for as long as you like.
Managing acct payable & receivable
Our auditing process eliminates monthly billing issues caused by changes in your employee population.
Process year round life events
Employees can submit changes at their convenience allowing them to make informed benefit decisions quickly and easily.
Audit payroll and client reports
Incorrect employee deductions cost your company money and can cause employee disatisfaction. Our process ensures issues are eliminated and employee satisfaction is high.
MANUAL ENTRY VIA VENDOR SITES
ESAssist will also input employee elections via the individual vendor portals which will save your HR department a lot of extra work during busy enrollment times.
Manage COBRA/FSA
You no longer have to term an employee then put them back in the vendor site if they elect medical, etc. You no longer have to collect the monies, send out notices, etc.; it is all done for you! With the FSA, there is a single log in through the enrollment portal so when an employee logs in they will be able to see their FSA account, check their balance, etc. We work closely with your finance department to keep them informed of all FSA transactions. However, you can keep your current providers with a link via file feeds, it’s your choice. This service is offered at an additional cost.

solutions showcase

ESAssist, LLC (Enrollment Services Assistance) of Dayton, OH provides online benefit enrollment services to help employers and employees make educated decisions when selecting their benefits. At ESAssist we take pride in being experts in both online enrollment and benefits which allows us to provide a complete benefit solution.

Create and Maintain Your Benefit Portal

Our benefit software combines benefits communication and transactions on one automated system and ensures that education and enrollment occur in context and concurrently.

Our software eliminates enrollment forms nightmares while preserving the forms for reporting to carriers. It informs and educates employees and leads them step by step through enrollment.

Simplify Benefits Management

Our software extracts the right data, puts it in the right format and shares it with carriers and payroll providers. If an insurance carrier demands paper enrollment forms, your employees' elections can be downloaded directly to those forms and printed out.

Through our online enrollment portal you can manage COBRA and FSA. You no longer have to term an employee then put them back in the vendor site if they elect medical, etc. You no longer have to collect the monies, send out notices, etc.; it is all done for you! With the FSA, there is a single log in through the enrollment portal so when an employee logs in they will be able to see their FSA account, check their balance, etc. We work closely with your finance department to keep them informed of all FSA transactions. However, you can keep your current providers with a link via file feeds, it’s your choice. This service is offered at an additional cost.

Just released is an employee health engagement tool called “WellnessWorks”. This product is also linked to the online enrollment portal. Be sure to ask more about this health management system.

ESAssist configures the application with benefit plans and eligibility rules through the system's powerful wizard-driven interface. We also load your employee census information into the system. And once it's set up, you're in control.

ESAssist is able to give your HR department a personal, hands on experience that will signficantly streamline your entire benefits management process. Calls us at (800) 816-6671 for an online demonstration of how our solutions can benefit your business.

media showcase

Grand Opening Celebration
Join us for an evening of celebration showcasing the people who make our company great!
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Company Manages Benefit Issues for Businesses
Dayton Daily News, August 8, 2012
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US Army Promotional Video
ESAssist's very own Patty Alteslane stars in a 1979 US Army Promo.
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Get To Know Us
Learn about our beginnings and how ESAssist became the amazing company we are today.
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Photo Gallery
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Location

ESAssist
10560 Success Lane, Suite C, Centerville, OH 45458

Direct: (937) 912-5936
ES: (800) 816-6671
FAX: (888) 482-8806
E-mail: enrollmentservices@esassist.net

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